It is a sign of the times, those times being improving market conditions and demand for high end furniture, that logistics was a major topic for manufacturers and retailers at the Las Vegas Market Winter 2015. Usually the talk is of colors, styles, price points and the like, but this market Orion Air Ride General Manager Mark Fierek heard many executives talking about logistical challenges.
From a big picture and headlines perspective one storyline was the delays caused at West Coast ports due to dock worker slowdowns. The more common logistics issue however, heard by Fierek was the increasing need for more careful handling practices on high-end and mid-market furniture. “As consumers spend more on furniture they are also expecting to receive the piece in pristine condition and not pull it out of a box. They don’t mind paying a little more, or waiting a little longer, but that delivery into the home has to be joyful,” said Fierek.
Best practices in VIP handling comes down to care and communication he said. “All these manufacturers, retailers, and designers are looking for is careful handling and accurate communication about where their shipment is and when will it arrive,” according to Fierek. As the market continues to improve, there will be even greater emphasis placed on the in-home delivery experience. The Las Vegas Market had a good turnout with buyers being very active and retailers and manufacturers recording good sales at market.
More about best handling practices in this video.